01
Scope of this policy
This Website Privacy Policy applies to information collected through latrouve.com, including its public pages and restricted employee areas. It also applies to information voluntarily sent through website email links.
This policy does not replace any separate Notice of Privacy Practices, employee policy, service agreement, or other notice required by law.
02
Information we collect
The website may collect the following categories of information:
Information you provide
Names, email addresses, telephone numbers, résumés, employment inquiries, and other information included in communications sent to La Trouve’.
Account and session information
Login credentials, authentication information, session data, and related records used to operate and protect restricted employee areas.
Authorized service documentation
Information entered by authorized employees as part of their work responsibilities, including service and progress-note documentation.
Technical information
Internet Protocol address, browser and device information, requested pages, access dates and times, referring pages, and security or error logs generated by the website or hosting provider.
03
How information is used
La Trouve’ may use information to:
- Respond to questions, requests, and employment inquiries.
- Operate, maintain, and secure the website and employee portal.
- Authenticate users and prevent unauthorized access.
- Support authorized service documentation and business operations.
- Investigate errors, misuse, security events, or suspected fraud.
- Meet legal, regulatory, contractual, and recordkeeping obligations.
06
Health and confidential service information
The public website is not intended for submitting confidential health or service information. Do not send sensitive information through ordinary email unless an authorized La Trouve’ representative has instructed you to use an approved method.
Restricted employee systems may contain confidential information used for authorized service operations. Access is limited to authorized users and is subject to La Trouve’ policies and applicable privacy laws.
This Website Privacy Policy is not a HIPAA Notice of Privacy Practices. If a separate Notice of Privacy Practices applies, it governs the use and disclosure of protected health information and the related individual rights. Contact La Trouve’ to request the current notice.
07
Security and retention
La Trouve’ uses administrative, technical, and physical measures intended to protect information from unauthorized access, alteration, loss, or disclosure. No website or information system can guarantee absolute security.
Information is retained as reasonably necessary for the purposes described in this policy and in accordance with applicable legal, regulatory, contractual, and organizational recordkeeping requirements.
08
Your choices and requests
Depending on the information and applicable law, you may contact La Trouve’ to ask about information you provided, request a correction, or raise a privacy concern. Some records must be retained or handled under separate legal and service requirements.
Authorized employees should contact an administrator for account access, corrections, or suspected misuse.
09
Links to other websites
This website links to government agencies and other third-party websites. La Trouve’ does not control those websites, and their own privacy policies apply when you visit them.
10
Changes to this policy
This policy may be updated when website features, organizational practices, or applicable requirements change. The effective date displayed at the top will be revised when material changes are published.
11
Contact us
Contact La Trouve’ with questions, requests, or concerns about this policy or website privacy practices.
La Trouve’ Inc.P.O. Box 727
Walker, Louisiana 70785
225-665-1450
services@latrouve.com